Frequently Asked Questions
Can't find an answer to your query? Have a look through the various sections/questions in the menu below to get a better understanding of our products and services. Remember we are just a phonecall or an email away so if you are still not sure about something give us a call, try our chat service or email us on firstname.lastname@example.org.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Interrailingpackages Ltd, and in the event of their insolvency, protection is provided for the following:
- non-flight packages.
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made outside the EU are only protected by ABTOT when purchased directly with Interrailingpackages Ltd.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents
Accommodation & Selection
We will pick your accommodation from our selection of partners in each city. This selection will come down to availability at the time of booking.
During high season we may use hotels/hostels outside of those listed. If you are not happy with any alternative partners provided please let us know and we will do our best to arrange for another option.
If you have preferred partners you wish to stay in you can request these after you book via email along with your order number and we will do our best to ensure these are catered for.
All our accommodation partners are approved by the local Tourist Authority, central to the City and close to amenities and public transport.
Apollo Museum Hotel Amsterdam City Centre
Ramada Apollo Amsterdam Centre
Ibis Amsterdam City West
The Student Hotel Amsterdam West
Hotel Vossius Vondelpark
Urban Lodge Hotel
Apple Inn Hotel
Hostel- Meininger Amsterdam City West
Hostel- Flying Pig Uptown / Downtown
Hostel- Van Gogh Hostel
Hostel- St Christopher’s
Novum Style Hotel Berlin-Centrum
Sorat Hotel Ambassador Berlin
Holiday Inn Express Berlin City Centre
AZIMUT Hotel Berlin Kurfürstendamm
Hostel- Eastseven Hostel
Hostel- St Christopher’s Hostel
Golden Tree Hotel
Hotel Ter Brughe
NH Brugge Hotel
Hostel- St Christopher’s Bauhaus
Roombach Hotel Budapest Center
Budapest Museum Central
Budapest Panorama Central
Erzsebet Hotel City Center
Leonardo Hotel Budapest
Hostel- Aventura Boutique Hostel
Hostel- Maverick Hostel & Lodges
Hotel Palazzo Vecchio
Porta Al Prato
Hostel- Ostello Archi Rossi
Hostel- Mosquito Hostel
LJUBLJANA / LAKE BLED
Pri Mraku Hotel
Hostel- Sax Hostel
Hostel- Celica Hostel
Hotel Kyriad Nice Gare
Hotel Campanile Nice Centre Acropolis
Ibis Nice Centre Gare
Hotel Du Midi
Hostel- Villa Saint Exupery Beach Hostel
Libertel Canal Saint Martin
Hotel Kyriad Paris 10 Canal Saint Martin
Hotel Corona Opera
Kyriad Paris 10 Gare de l’Est
Hotel Montparnasse Alesia
Best Western Hotel Faubourg Saint-martin
Hôtel Pavillon Montmartre
Mercure Paris Opéra Faubourg Montmartre
Hostel- St Christopher Inn- Canal
Hostel- St Christophers Gare Du Nord
Three Crowns Hotel Prague
La Boutique Hotel
Hotel Caesar Prague
Betlem Club Hotel
Deminka Palace Hotel
Old Prague Hotel
Hostel- Sir Tobys Hostel
Hostel- Sophies Hostel
Hotel Casa Valdes
Hotel Giulio Cesare
Hotel Opera Roma
Hotel Buenos Aires
Hostel- Generator Hostel Roma
Hostel- Tchaikovsky Hostel
Hotel Giudecca Venezia
Ca’ del Duca
Hostel- Generator Hostel Venezia
AZIMUT Vienna Delta Hotel
Best Western Plus Amedia Wien
Hostel- Hostel Ruthensteiner
Panorama Zagreb Hotel
Best Western Premier Hotel Astoria
Hostel- Funk Hostel
After You Book
On receipt of your booking we will be in touch with a form which we need completed before we can proceed with your booking. This will be sent within 48 hours of receiving your booking. If you have not received the forms within this time frame please contact us immediately.
Booking Your Trip
Interrailingpackages provides a simple check out process for you to follow when making your purchase. Simply select the package you wish to buy, make the appropriate selections (Number of travellers, ages, email address of additional travellers) and proceed to check out.
You will be able to pay for your booking in full or select to pay 25% deposit and pay the remaining balance later by logging back into your account on our website.
Once you have selected your package and placed your booking we have a simple 4 step process:
1. Once we receive your deposit (25%) for your booking we will send you a form for completion, this is sent within 48 hours from your booking receipt.
2. On receipt of your returned forms we will begin to book your trip and put together your E-Travel Pack. This usually takes 2-3 weeks but can take longer during busy season or if the booking isn’t until much later in the year.
3. On completion we will send you access details to your E-Travel Pack via our App. At this stage you will be able to view your itinerary, accommodation details etc.
4. 6 Weeks before you go you will log in and pay your remaining trip balance. At this stage we will issue your Interrail Passes & Reservations and make any necessary updates to your itinerary.
Change My Itinerary
If you contact us prior to booking or shortly after you book with a slight amendment to your itinerary we will absolutely do our best to make arrangements around this. Once on your trip though NO changes are permitted.
For those who can’t find a package that doesn’t quite fit their needs simply complete the form on our custom package page and we will contact you with a quote! Remember to include as much detail as possible both in terms of dates & cities as well as the travellers and preferred accommodation type.
As our trips are completely independent you are not tied to travelling on any particular date. You are therefore free to select whatever departure date suits you and we will book your trip around this date.
Interrailingpackages work with some of the biggest names in Student Discounts such as ISIC & NUS. This means there are lots of discounts to be had on our products for their members so be sure to check out their website.
If you are part of a group of 8 or more people booking there may also be also be some discounts we can arrange- please contact us directly to discuss this.
As well as this we regularly run great promotions & competitions and send out codes to our faithful followers so be sure to check us out on Facebook & Instagram.
Your E-Travel Pack is created after you have booked and added to our App. You will then receive login instructions to access this.
Your E-Travel Pack includes:
Trip Itinerary: You will be provided with detailed train itineraries for your full trip. We provide all the information for your travels from departing time / station, right through to any change-overs involved and details of your reservations
Accommodation: For your arrival in each city, you are provided with a detailed set of instructions / directions on how to get to your accommodation from the arriving train station. We provide all details including bus numbers, metro lines and simple walking instructions so that you arrive at your accommodation safely, efficiently and without lots of high roaming charges on your phone bill! Your accommodation address is detailed on both your itinerary & direction documents to help you along the way.
City Travel Guides: In order to assist you with your stay, Interrailingpackages put together a detailed travel guide on each of the cities you are visiting. This guide details the highlights of each city so you can experience the best of what’s on offer. Each guide includes the best attractions / sights to visit, as well as the top 5 rated bars and restaurants and links to some of the best tours on offer.
Discounts Tours & Attractions: Interrailingpackages have partnered up with some of the world’s leading attraction ticket providers to give our customers access to a HUGE selection of discounts on various attractions & tours across Europe. Our clients get access to discounts for everything from St Peter’s Basilica, Skip the line tickets, The Paris Pass, to 30 Minute Gondola Rides! As well as this, as a client of Interrailingpackages you can benefit from 15% off all City Sightseeing Hop-On-Hop-Off Tours and Special Deals on Travel Insurance through our specialist insurance partner.
Fairfx Travel Currency Card: Interrailingpackages have partnered up with the Multi Award Winning Company FAIRFX. As a winner of Best Foreign Exchange / Travel Money Provider at the British Travel Awards, our clients will have access to the best available Currency Card product online.
Our clients get a free card for just a £50 initial top-up and from then on are able to load currency onto their cards at the best available rates online. The cards can also be used abroad fee-free, meaning no more expensive foreign card charges! Topping up your travel card can be done online or via their App – with funds instantly transferred from your bank account at just the click of a button and free of charge.
Foreign Currency Guide: You will need to know which currency is required in the different cities during your trip. Interrailingpackages provide you with a guide to assist you along the way so you know which of the 28 European Currencies are used throughout your travels. Your Eurozone Fairfx Card will be your main source of cash for the trip, but you may also require other currencies along the way depending on your trip destinations.
Language Guide: Immerse yourself completely in each of your cities by using our basic language / phrase guide to communicate with the locals along the way. Our guide offers useful & simple phrases so that you can really feel part of the European experience. Locals love & appreciate when travellers take the time to try and speak their language and will be really helpful in return.
Eurostar travel from London to your first city and back to London from the last is included in many of our packages but not all! So please make sure you check the Rail Tab on the package page to find out.
Where Eurostar is included you will need to make sure you are able to be at London St Pancras from early morning on the day of your departure. If you need a later time please contact us to confirm before you book.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Interrailingpackages Ltd Membership 5351, and in the event of their insolvency, protection is provided for:
- Non-flight packages
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Interrailingpackages Ltd.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made
You can find out more about ABTOT here: https://www.abtot.com/
Our licensing agreement means that our packages do not cover flights, however, should you need flights we do offer a free flight assistance service where we will search for the cheaper options and send a link.
Flights & Free Flight Assistance
As per our licensing regulation flights are NOT included in any of our packages. However Interrailingpackages do offer a free flight assistance service where our potential clients can be advised of the best flight options for their Interrailing Trip. This can be vital when trying to work around expensive summer dates!
Simply email us or message us to avail of this service.
Interrailingpackages regularly cater for groups of up to 50 travellers at any one time and our new website has made booking for groups so much easier. All you need to do is get one person in the group to book the trip, they select the number of travellers, then they enter the email address of all those travelling.
The first person continues and pays their own deposit as normal and all those travelling with them will receive an email with the same order number and instructions on how to make their deposit payment for the same trip- meaning no one person is responsible for paying or chasing up the rest of the group.
Instalment/ Deposit Options
As part of our service to you we provide a free instalment option to pay for your trip. When booking you will need to pay an initial deposit of 25% but after this you can then log back into your account in your own time and pay as much or as little as you want off your trip.
You just need to make sure you have your balance cleared 6 weeks before you go!
Once we have arranged your package we will create your E-Travel Pack and give you access to it via our app.
As part of your E-Travel pack you will be provided with a detailed train itinerary. This will provide you with step-by-step city by city details of your Interrailingpackages adventure.
Where possible we will provide you with up to 3 options for each train journey which you can choose as you wish on the day of travel.
For the journeys where a reservation in required you will be required to travel on specific trains. We will contact you after you book your package to confirm all train times before you travel.
This means you get the full flexibility of the Interrail Pass without having to worry about which train to get on and also you don’t have to sort reservations!
Once we have your trip arranged you will be sent an email with instructions on how to access your E-Travel Pack via our App. Our App can be found in the iTunes store or via the Google Play store under the name “Interrailing”- identifiable via our logo.
When you have downloaded it simply use the login details we have provided in our booking instructions to access your E-Travel Pack.
Missing a train
As you have multiple train options for each journey it is unlikely that you will miss all the trains. However in the event that you do or in the event you miss one of the reserved train journeys the best thing to do is approach the information desk at the train station for assistance or call ourselves on the emergency contact number- there is always someone there to help!
As part of your Interrailing Package, we include any compulsory train reservations you require for your trip. These will be sent to you separately along with your E-Travel Pack instructions and the details of these will be included on your train itinerary.
For our other train journeys you will be provided with up to 3 options to choose to travel on as you wish.
INTERRAIL PASS: We provide you with an Interrail Pass to cover all of your journeys. All our package prices are based on Youth Interrail Passes, so our clients who are over 26 years of age at the time of travel will be required to pay an extra £55 for an Adult Interrail Pass.
COMPULSORY RESERVATIONS: Certain high speed trains require costly reservations to be book and paid for months in advance. Interrailingpackages take the hassle away by booking and reserving any compulsory reservations on your trip, giving you a hassle free Interrailing experience.
HOTEL PACKAGE ACCOMMODATION: Throughout your trip you will stay in one of our pre-selected Hotel Partners. All our Hotel Partners are 3 and 4 Star Accommodation, approved by the local Tourist Authority, central to the City and close to amenities and public transport. A Hotel package offers more luxury for those looking a little indulgence and relaxation throughout their stay.
HOSTEL PACKAGE ACCOMMODATION: Our Hostel Accommodation Partners include some of the best rated Hostels in Europe. We work with the big names in Hostel Accommodation such as St Christopher’s, Generator & Meininger, to provide you with the best possible experience for your stay.
Private room options are also an option in the hostels where available. By staying with our partners you will also get access to some of their great facilities such as common areas to meet other guests, discounted food & drink, and discounted trips and kitchen facilities. Nearly all our partners offer free Wifi for our guests and the Hostels are a fantastic place to meet and mingle with other travellers – adding to your Interrailing experience.
DETAILED TRAIN ITINERARY- TIME/CHANGE-OVERS/INSTRUCTIONS: As part of our E-Travel Pack, you will be provided with detailed train itineraries for your full trip. We provide all the information for your travels from departing time / station, right through to any change-overs involved and detailed instructions on any journeys which require reservations. Interrailingpackages put together travel options that are as efficient and cost-effective as possible, so that any reservations are kept to an absolute minimum.
ACCOMMODATION DIRECTIONS & DETAILS: For you arrival in each city, you are provided with a detailed set of instructions / directions on how to get to your accommodation from the arriving train station. We provide all details including bus numbers, metro lines and simple walking instructions so that you arrive at your accommodation safely, efficiently and without lots of high roaming charges on your phone bill! Your accommodation address is detailed on both your itinerary & direction documents to help you along the way.
CITY TRAVEL GUIDES: In order to assist you with your stay, Interrailingpackages put together a detailed travel guide on each of the cities you are visiting. This guide details the highlights of each city so you can experience the best of what’s on offer. Each guide includes the best attractions /sights to visit, as well as the top 5 rated bars and restaurants. From 2017 all our customers will receive our new ‘Not to be missed’ City Experience Feature, which provides you with a one-off-experience in each city, so that you have a truly memorable trip.
ATTRACTION DISCOUNTS, CITY SIGHTSEEING TOURS & OTHER OFFERS: Interrailingpackages have partnered up with one of the world’s leading attraction ticket providers to give our customers access to a HUGE selection of discounts on various attractions & tours across Europe. Our clients get access to discounts for everything from St Peter’s Basilica, Skip the line tickets, The Paris Pass, to 30 Minute Gondola Rides! As well as this, as a client of
Interrailingpackages you can benefit from 15% off all City Sightseeing Hop-On-Hop-Off Tours; Special Deals on Travel Insurance through our specialist insurance partner, and great deals on Mobile Wifi through our partners Hippocket Wifi.
APP ACCESS TO ALL YOUR DOCUMENTS: Interrailingpackages unique app gives you access to all your documents whilst on your trip. Once downloaded from the App Store / Google Play Store we load all your documents to the app and create you / your group a log in code. The documents can be accessed at any time day or night. The App stores your documents so they can be accessed offline without any internet connection leaving you with no worries about getting internet / wifi connections. The documents can also be sent in electronic format for access via email or other mobile device. We also load other documents to the app when required such as train/ferry tickets & bus tickets. In addition, you have the option of loading copies of your passport & travel insurance details to the app for safekeeping.
FREE FAIRFX TRAVEL CARD: For 2017 Interrailingpackages have partnered up with the Multi Award Winning Company FAIRFX. As a winner of Best Foreign Exchange / Travel Money Provider at the British Travel Awards, our clients will have access to the best available Currency Card product online. Our clients get a free card for just a £50 initial top-up and from then on are able to load currency onto their cards at the best available rates online. The
cards can also be used abroad fee-free, meaning no more expensive foreign card charges! Topping up your travel card can be done online or via their App – with funds instantly transferred from your bank account at just the click of a button and free of charge.
FOREIGN CURRENCY GUIDE: Whether you order your currency through Interrailingpackages or through your local bank or Post Office, you still need to know which currency is required in the different cities during your trip. Interrailingpackages provide you with a guide to assist you along the way so you know which of the 28 European Currencies are used throughout your travels. Your Eurozone Fairfx Card will be your main source of cash for the trip, but you may also require other currencies along the way depending on your trip destinations.
FREE FLIGHT ASSISTANCE SERVICE: Flights to your first city & home from the last are not included so Interrailingpackages have a FREE Flight Assistance Service to help you source the best available flights for your trip. Whether you are browsing or have already booked your trip with us, this service is still available for you to use free of charge. Email us with the Package you are interested in / have already purchased along with your estimated departure date(s) and nearest airport(s) and we will source the best available flight options for you and send you a link to book, saving hours of browsing through sites & possible routes.
FREE BASIC LANGUAGE/PHRASE GUIDE: Immerse yourself completely in each of your cities by using our basic language / phrase guide to communicate with the locals along the way. Our guide offers useful & simple phrases so that you can really feel part of the European experience. Locals love & appreciate when travellers take the time to try and speak their language and will be really helpful in return.
24 HOUR EMERGENCY CONTACT NUMBER: Miss a train? Got a problem? Fear not!! Each E-Travel Pack contains an emergency contact number enabling you to contact one of our team 24 hours a day 7 days a week. We are always at hand to ensure you are never alone and that any issues are resolved immediately. All our staff are fully trained and have immediate access to your trip itinerary so that you don’t spend too much time & money explaining who & where you are!!
What’s NOT Included
Whilst the Interrail / Eurail Passes cover your travel between cities, you still need to purchase tickets for Metro & other public transportation when moving around each city. To assist you with this Interrailingpackages has teamed up with Ticketbar, from whom you can purchase various city passes, some of which provide free city public transport for the period your Pass is in date. You can learn more about these in your Discounts Document.
City Tax is payable at nearly all cities across Europe. This tax is to cover your personal cost to the local area of using the amenities such as Trash Can, public toilets etc. The tax in most instances must be paid in person when checking in/out of your accommodation. Please make sure you check online via the local authorities of how much this is- average is about €3 per person.
All meals including breakfast as NOT included. Breakfast can be added as an optional extra
Eurail Pass V Eurailing Package
An adventure like no other, Eurail is more than just a train pass – it’s your gateway to Europe, one of the world’s most diverse, historic and beautiful continents.
But is it worth investing in a Eurailing package deal or should you just buy your Eurailing Pass and make your own way? The answer really is – how much time and effort do you want to invest in planning your trip, both before and during your travel?
Once you start work you’ll soon realise that an Eurail trip involves more than just buying a pass, grabbing a rucksack and hitting the trail – what about your accommodation (and most importantly getting the best deal you can afford)? Currency? Travel insurance? Where to go and what to do? Train times? Public transport when you arrive at your destination? Keeping safe? What to do in the event of an emergency? The list goes on and on. And doing it yourself could actually end up costing you a bomb in both time and money!
And, that’s where using a company like Eurailingpackages can help.
Working in conjunction with top rated hotels, hostels and attractions across Europe, Eurailing Packages Ltd offer high quality deals, discounts and monthly special offers. Their complete Eurailing travel packages include the right Eurail Pass for you, all train tickets between destinations (including those pesky reservations – which could leave you with a big dent in your budget if you haven’t prepared) and quality accommodation (hotel or hostel), travel insurance deals, a 24 hour emergency contact, discounted city sightseeing tours and city travel guides, to name but a few.
You can choose one of their set city packages, which have the benefit of being well tested, or, if you prefer, Eurailing Packages Ltd are also happy to work with you to arrange a custom package which will take you to the European cities you’ve always dreamed of visiting. Amsterdam, Berlin, Prague, Budapest, Barcelona, Paris, Rome, Venice, Vienna – the only limit is your imagination.
Every client also gets access to the Eurailing Packages app, offering online and offline access to all your travel documents – an invaluable support when on the road, and much safer (and lighter) than carrying hard copies with you.
Factor in their years of experience, on the ground knowledge and the accommodation discounts and offers that Euraling Packages can provide through their network of partnerships across Europe, going for a package deal can even work out cheaper than putting the time and effort into organising your own trip from scratch.
What is Eurail
The experience of a lifetime, Eurail offers an unmissable opportunity to travel and explore Europe by rail – courtesy of a unique train ticket.
Known as a “Eurail pass”, this train ticket offers an accessible and affordable way to visit
up to 30 European countries in one epic euro-trip.
It doesn’t matter what age you are, if you want to go solo or in a group, if you’re a seasoned traveller or a first time backpacker.
All you have to do is decide which European countries you want to visit, how long you want to travel for and which Eurail Pass is right for you. It really is that easy.
Got your sights set on exploring one country, perhaps Italy in summer, autumn in France or a festive winter week in Austria?
Then the One Country Pass may be your best option. Or, if you want the true travel experience, then the Global Pass might be just the ticket, offering access to 37 railway and ferry companies in 30 countries.
And where exactly can you go with an Eurail Pass? Well, here’s the list of participating countries –
Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France,Germany, Great Britain, Greece, Hungary, Ireland, Italy, Luxembourg, Macedonia, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain,
Sweden and Switzerland.
Some of the trains in Europe require a reservation (a guaranteed or “reserved” seat), meaning you need it to board the train. This includes high-speed and night trains and many trains in France, Italy and Spain.
So that European road trip you’ve always dreamed of? How about doing a rail one instead!
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